Reviews of Sona Tours Ltd - Harrow

Here you will find reviews about Sona Tours Ltd. All reviews are checked and confirmed by our administrator, so these reviews you can trust.
5 Reviews
4.4
 
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2.0
Disappointed with the service
Me and my other half booked a European tour with this operator and were less than happy with the service we got. Up until booking the service was fine (but rushed) but after that there was a lack of interest from the company in assisting us in preparations....you really should not make it so obvious that after you have got your payment that you don't care about your customers!!

The tours themselves were just OK and felt at each location that we had to burry, hurry, hurry - this was meant to be a relaxing trip - AHISTA AHISTA GUYS!!!! We are paying after all!!!!

We are not likely to use this company again unless they get these problems sorted. We are looking for a reliable tour operator for our times off to use but as it stands, we cannot use Sona. Please improve!!!!
5.0
Ideal size of the group would have been 30. Overall the trip was well organized & managed. One bit of misinformation was about the type of clothing required - passengers must be advised to carry warm clothing - especially for the Columbian Icefield & the Hubbard Glacier. Nixhant was well prepared for the trip - any minor mishaps were soon resolved - mostly to the satisfaction of the whole group.
5.0
We enjoyed the trip.
5.0
We had an excellent tour guide, Nishant Metha who went out of his way to make our trip enjoyable. Overall very good tour.
5.0
Keep up the good work.

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